Privacy Policy

Introduction

The National Hajj Commission (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website https://www.nahajj.com. By accessing or using the Website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  1. Personal Information:

    • Name, address, email, phone number, and other contact details.
    • Identification details such as passport information for Hajj-related services.
    • Payment details for transactions related to Hajj registration and services.
  2. Non-Personal Information:

    • Browser type, operating system, and device type.
    • IP address, geographic location, and browsing behavior on the Website.
  3. Cookies and Similar Technologies:

    • We use cookies to enhance user experience and analyze Website traffic. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

The information collected is used for the following purposes:

  • To provide Hajj registration and related services.
  • To communicate updates, announcements, and important information.
  • To ensure compliance with legal and regulatory obligations.
  • To improve the Website’s functionality and user experience.
  • To process payments and maintain transaction records.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Trusted third parties that assist in providing Hajj-related services, such as travel agencies or payment processors.
  • Legal Authorities: As required to comply with applicable laws, regulations, or legal processes.
  • International Organizations: When necessary for coordination with other Hajj commissions or regulatory bodies.

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

5. Your Rights

As a user, you have the following rights:

  • Access and Correction: You can request access to your personal data and request corrections if it is inaccurate.
  • Data Portability: You may request your data in a structured, machine-readable format.
  • Right to Erasure: You can request the deletion of your data, subject to legal and operational obligations.
  • Right to Object: You may object to the processing of your data for specific purposes, such as direct marketing.

To exercise these rights, please contact us using the details provided below.

6. Security Measures

We use advanced security protocols to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Measures include:

  • Secure Socket Layer (SSL) encryption for data transmission.
  • Regular security audits and updates.
  • Restricted access to personal data by authorized personnel only.

7. International Data Transfers

If your data is transferred outside of your country, we ensure it is protected under applicable data protection laws and secured through agreements and safeguards consistent with international standards.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.

9. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with the “Last Updated” date.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

National Hajj Commission
Latri Kunday Sabiji
info@nahajj.com
(+220) 666-2360 / 200-1520